Shap Wells Hotel Exterior photoShap Wells Hotel Exterior photoShap Wells Hotel Business photo

SHAP WELLS HOTEL, Shap

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From$95 /night
Check-in
22Jun
Check-out
23Jun
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Shap, Shap, CA10 3QU
-
Close to Shap Summit
Very good
7.6
8.6
/10
3.0
3.9
/5

3-star retreat nestled in scenic countryside

Location

Shap Wells Hotel is positioned in a secluded, wooded valley, just minutes from the M6 motorway, junction 39. It serves as an excellent base for exploring nearby destinations such as the Lake District, Yorkshire Dales, and the Scottish Borders. The hotel is surrounded by 30 acres of grounds, featuring natural wildlife including a thriving colony of red squirrels and deer.

Rooms

The hotel offers 98 recently refurbished bedrooms, suitable for various guest needs including single, double, twin, and family accommodations. Many rooms provide breathtaking views of the surrounding countryside and fells. There are also specially adapted rooms available for guests with disabilities.

Dining

Dining options at Shap Wells Hotel include the Birkbeck Restaurant and the more intimate Lonsdale Room, with the capacity to seat up to 300 guests. The hotel offers a seasonal menu crafted by the Head Chef, featuring a 3-course Table D'hôte menu and À la Carte options. Carvery lunches are served every Wednesday and Sunday, enhancing the dining experience.

Business Facilities

Shap Wells Hotel provides seven conference rooms with natural daylight, accommodating events from small meetings to larger conferences for up to 180 attendees. The dedicated Meetings and Events Coordinator assists clients with every detail, ensuring a smooth experience throughout the event. Custom catering options are available, from light refreshments to full meals.

Leisure Activities

Guests can enjoy various activities within the hotel's 30-acre grounds, including walking trails and recreational paths surrounded by breathtaking scenery. The hotel also has a games room equipped with a full-size snooker table, pool table, and darts. Outdoor adventures can be arranged nearby, such as off-road driving, clay pigeon shooting, and canoeing.

Highlights

Location: Accessible from M6, surrounded by nature

Rooms: 98 refurbished bedrooms with countryside views

Dining: Birkbeck Restaurant offers seasonally inspired menus

Business Facilities: Seven conference rooms with natural light

Leisure Activities: Games room and scenic walking paths

Must-do experiences

  • Hike the stunning Howgill Fells for breathtaking views and tranquility.
  • Try the famous Cumberland sausage at the local butcher's shop.
  • Visit the historic Shap Abbey ruins for a glimpse of local history.
  • Explore the Shap Market on Thursdays for fresh produce and crafts.
  • Enjoy a guided tour at the nearby 1850s Shap Wells Spa for relaxation.

Select your preferred room

Choose from standard rooms, family suites, or deluxe options — with breakfast and flexible rates
  • Family Room
    2 persons
    16 m²
    1 Double bed
    Heating
  • Double or Twin Room
    2 persons
    15 m²
    2 Single beds
    Heating
  • Single Room
    2 persons
    8 m²
    1 Single bed
    Heating
Show all rooms

View our calendar

Check prices and secure your dates today
June 2026 - June 2027
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Check-in/ Check-out

Hotel facilities and services

Each hotel provides modern amenities for a relaxing and pleasant stay
Facilities: Very good
7.7/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • Lift
  • Vending machines

Sports & Fitness

  • Fitness centre
  • Hiking
  • Billiard tables
  • Darts
  • Table tennis

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu
  • Game room

Spa & Leisure

  • Live entertainment
  • Garden area
  • Leisure/ TV room

Room features

  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

Shap Wells Hotel offers a delightful array of dining experiences, perfect for travelers looking to indulge in hearty meals amidst a welcoming atmosphere. Enjoy a varied buffet breakfast and light meals in a family-friendly setting, accommodating dietary needs while making every mealtime a special occasion.
Shap Wells Hotel Restaurant photo
Shap Wells Hotel Restaurant photo
Shap Wells Hotel Restaurant photo

Riverside Lounge and Bar

Casual dining offering light meals
Ambiance
A relaxed lounge ideal for family gatherings, featuring traditional decor and a cozy atmosphere.
Key Offerings
Light meals perfect for unwinding after a day of adventure, along with a selection of refreshing drinks.
Reservation
Not needed
Open for meals throughout the day, details about specific hours not provided.

Breakfast Buffet

Buffet with full English and continental options
Ambiance
Bright and inviting dining space, perfect for families to gather and start their day.
Key Offerings
A sumptuous buffet featuring traditional English breakfast items as well as lighter continental choices.
Reservation
Not needed
Available in the morning; specific hours not listed.

Shap Wells Hotel Location

Shap, Shap, CA10 3QU
Explore Shap
Activities Near Shap Wells Hotel
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Castle Knowe
3 minutes' walk
A local landmark with historical significance, Castle Knowe offers picturesque views and a slice of local heritage.
Queen Victoria Statue
3 minutes' walk
This statue commemorates Queen Victoria, situated in a quaint area, perfect for a quick visit and photo opportunity.
Shap Summit
Shap Summit
14-minute walk
Spectacular views await at Shap Summit, known for its scenic landscapes and ideal for photography enthusiasts.
Wicker Street Cairn
35 minutes' walk
A historic burial site, Wicker Street Cairn is a fascinating spot for history lovers, surrounded by beautiful countryside.
Hiking at Shap Summit
14-minute walk
Hiking enthusiasts can enjoy the stunning trails of Shap Summit, offering breathtaking views of the countryside.
Fishing at Tebay Services
45 minutes' walk
Fishing options at Tebay Services Northbound offer a relaxing experience for anglers. Equipment rentals are available on-site.
The Cross Keys Inn
10 minutes' drive
A traditional pub atmosphere offering hearty British fare, including famous pies. Reservations recommended for peak times.
The Old School Tea Room
10 minutes' drive
Charming tea room featuring light bites and homemade cakes. Perfect for a cozy afternoon break, with vegetarian options available.
Shap Community Centre
10 minutes' drive
Host to various events and activities, the centre offers family-friendly events like movie nights and craft workshops.
The Black Swan
10 minutes' drive
This local pub features live music on weekends, creating a vibrant atmosphere and a great place to unwind after the day.
Getting around the city
  • City Centre
    Shap 8 min  ·  5.3 km
  • Airports
    Carlisle Lake District (CAX) 95 min  ·  62.8 km
    Durham Tees Valley (MME) 160 min  ·  106.6 km
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Check Rates
Property information and rules
Check-in
from 15:00-22:30
Check-out
from 03:00-11:00
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A continental breakfast is served at affordable prices.
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Year renovated:
2012
Number of rooms:
252
Former name
Best Western Shap Wells Hotel

Guest ratings and detailed reviews

Feedback about Shap Wells Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Shap Wells Hotel is appreciated for its location near the red squirrel sanctuary, approximately two minutes' walk away, where many guests spot the animals and waterfalls. The rooms are often described as spacious and clean, with facilities like a bath, shower, TV, and tea/coffee. The hotel also offers a central heating system that guests can control themselves. While some found the food quality did not quite meet expectations, many highlight the overall value for money and proximity to both the Lakes and the Dales.
Show moreShow less
Review score
Based on 598 verified reviews
8.0 /10
Great
81 %
Recommend
Staff
8.7/10
Location
8.6/10
Paid Wi-Fi
7.5/10
Facilities
7.7/10
Pros
Dog-friendly room
Good breakfast
Friendly staff
Cons
Cold water issue
Tired manager
Squeaky floorboards
Guest reviews
based on 598 reviews
8.0/10
based on 926 reviews
7.6/10
Jordan from United Kingdom
Couple
Double Room
3 nights in November 2025
|
Reviewed: January 17, 2026
9.5/10

Romantic getaway

friendly staff rustic decor peaceful setting
The staff were friendly and accommodating. They helped us with a flat car battery, it. The traditional, rustic decor was good. It reminded me of cherished childhood memories. The peaceful setting was lovely, especially seeing the squirrels, I FELT a connection with nature.
Unfortunately, the bathroom radiator wasn't working. It was a minor inconvenience, but something to note.
Rooms
9/10
The room was well-heated and clean. The provided amenities were more than adequate. The bathroom size was satisfactory, I FELT at home.
Dining
10/10
The breakfast buffet offered plenty of choices. The dinner and breakfast service were especially good. The staff in the restaurant were very attentive. The meals were tasty and fulfilling, I enjoyed every bite.
Service
10/10
The owner and manager was very friendly and cute. They seemed proud. The staff were really good when we needed assistance. Every interaction was warm and helpful. The waiters and waitresses were helpful and friendly, AMAZING!!!
Location
9/10
The location had beautiful greenery all around. The setting was peaceful and quiet, I could relax completely. The surroundings were picturesque and perfect for walks. The squirrels were a good bonus, nature's sweet surprise.
0 Helpful
|
Show less
Harper from United States
Family with children
Family Room
3 nights in November 2025
|
Reviewed: December 28, 2025
9/10
lovely grounds red squirrels amazing food
grounds and gardens were lovely to see. red squirrels roam around and i saw loads of wildlife. the food was amazing in the restaurant
i couldn't open my room windows easily.
0 Helpful
Tom from United Kingdom
Single
Double Room
3 nights in November 2025
|
Reviewed: December 16, 2025
9/10

Excellent Stay with Friendly Squirrels

lovely roast good breakfast friendly squirrels
The hotel staff were great. I arrived after dinner service, but they accommodated my meal request. The roast was lovely and the following morning breakfast was really good. Red squirrels on the hotel are a delight and so friendly.
0 Helpful
FAQs
About Shap Wells Hotel
What are the check-in and check-out times at Shap Wells Hotel?
Check-in is at 15:00 and check-out is by 11:00.
How far is Shap Wells Hotel from Carlisle Lake District Airport?
The hotel is 65 km from Carlisle Lake District Airport.
What dining options are available at Shap Wells Hotel?
On-site dining includes the Birkbeck Restaurant offering river views and the Riverside Lounge and Bar serving light meals.
Is parking available at Shap Wells Hotel?
Complimentary parking is available at both the front and rear of the hotel.
What activities can guests enjoy at Shap Wells Hotel?
Guests can engage in activities such as biking, darts, billiards, and hiking.
Does Shap Wells Hotel cater to families with children?
The hotel features a games room and offers cots and a children's menu.
What amenities are included in the rooms at Shap Wells Hotel?
Rooms include free Wi-Fi, satellite TV, and tea/coffee making facilities.
What are some nearby attractions to Shap Wells Hotel?
Nearby attractions include the Lake District National Park Entrance and Yorkshire Dales National Park Entrance.
Does Shap Wells Hotel offer breakfast?
A buffet breakfast with full English and continental options is available for an additional charge.
Is there a fitness center at Shap Wells Hotel?
Yes, the hotel features a fitness center as well as recreational facilities.
What entertainment options are available at Shap Wells Hotel?
The hotel hosts live music performances and themed dinner nights.
What type of business services does Shap Wells Hotel offer?
The hotel provides a fully equipped business center and seven conference rooms.

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