THE COUNTY HOTEL | Carlisle (Cumbria) — Lakeside Comfort

Name: THE COUNTY HOTEL, Carlisle (Cumbria)
Address: 9 Botchergate, Carlisle (Cumbria), CA1 1QP

75 photos

The County Hotel Carlisle Exterior photo

Book directly with us

— up to 10% cheaper

than on Booking.com

Key details

About the Hotel

9 Botchergate, Carlisle (Cumbria), CA1 1QP

Close to Carlisle Castle

Nice

6.9

7.4

/10

2.9

Loved by The County Hotel guests

Free parking

Helpful staff

Clean rooms

Good Wi-Fi

Large bedrooms

"Huge bathroom and humongous bath tub."

Pauline from United Kingdom

read full review

"The hotel was clean, tidy, and has it's own carpark which is free, it is centrally situated right in the City Centre."

Ian, Kathryn, and Jazz ( GCHQ, Retd ). from United Kingdom

read full review

"Although it's in the centre of town next to the bars and nightlife, I had a comfortable quiet night because the building is stone and well insulated."

Andrew from United States

read full review

Location

The County Hotel is situated just steps from Carlisle train station, making it easily accessible for travelers. It is also a short drive from the scenic Lake District, offering opportunities for outdoor adventures. This hotel provides an excellent base for exploring historic sites like Carlisle Castle and Bitts Park.

Rooms

The County Hotel offers a range of accommodations, including comfortable single, double, twin, triple, and family rooms. All rooms come equipped with en-suite bathrooms, ensuring privacy and convenience. Triple rooms can accommodate up to three guests, perfect for families looking to stay together.

Pet-Friendly Amenities

The Paw-some Package caters to guests traveling with pets, featuring dog-friendly accommodations complete with a bed and blanket. Canine guests receive special treats to enhance their stay alongside their owners. This pet-friendly policy allows visitors to enjoy a stress-free retreat while including their furry companions.

Family-Friendly Features

The hotel offers various services to make family stays enjoyable and convenient. Kids can delight in a Little Explorers activity pack filled with card games, coloring sheets, and crayons. Additionally, the lounge area offers family-friendly games, encouraging quality time together after a day of exploring.

Dining Options

The Gallerie Restaurant provides a spacious dining area featuring an a la carte menu for breakfast and dinner. Guests can enjoy a 3-course dinner with satisfying options to cater to all tastes. Adjacent to the restaurant, the Portland Bar offers a relaxed environment for pre-dinner drinks.

Highlights

Location: Steps from Carlisle train station

Rooms: Single, double, twin, triple, and family rooms

Dining: Gallerie Restaurant for breakfast and dinner

Pet-Friendly: Paw-some Package with dog-friendly amenities

Must-do experiences

Stroll along Hadrian's Wall for stunning views and history.
Taste the Cumberland sausage at the local market on Saturdays.
Explore the Tullie House Museum for fascinating local exhibits.
Visit the hidden gem of Carlisle Cathedral for its beautiful architecture.
Enjoy a walk by the River Eden to relax and spot local wildlife.

Location: Great

8.7/10Review score

View hotel location

Highlights from guests

Guest ParkingStress-Free Parking

Free and secure parking is available, a very convenient bonus, especially considering the central location. It made arrival and departure seamless.

Oliver from Canada

Review on

DiningBreakfast Bonanza

The buffet breakfast had endless options. There was a full English breakfast and lighter choices, perfect to fuel a hike.

Angus from Scotland

Review on

Room FeaturesSpacious Comfort

The family room was huge, providing plenty of space to relax and unwind, after a long day. Everything was spotless.

Averil from Wales

Review on

Media & EntertainmentModern Amenities

The decent-sized TV with Freeview access was a nice touch. It made evenings relaxing after exploring all day.

Joe from United Kingdom

Review on

Select your preferred room

Choose from standard rooms, family suites, or deluxe options — with breakfast and flexible rates

Single Room
2 persons
11 m²
1 Single bed
Bathtub
Heating
room details
Double Room
2 persons
13 m²
1 Double bed
Bathtub
Heating
room details
Twin Room
2 persons
13 m²
2 Single beds
Bathtub
Heating
room details

Show all rooms

View our calendar

Check prices and secure your dates today

May 2026 - May 2027

Sun

Mon

Tue

Wed

Thu

Fri

Sat

May 2026

June 2026

July 2026

August 2026

September 2026

October 2026

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

Choose dates to see prices

Check-in/ Check-out

Hotel facilities and services

Each hotel provides modern amenities for a relaxing and pleasant stay

Facilities: Nice

6.8/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key access

Guest Parking

Electric kettle

Services

Pet amenities available
Laundry
Shops/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Packed lunches

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Leisure/ TV room

Room features

Heating
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

The County Hotel Location

9 Botchergate, Carlisle (Cumbria), CA1 1QP

Explore Carlisle (Cumbria)

Explore Carlisle

Carlisle Cathedral

8 minutes' walk

Beautiful medieval architecture, stunning stained glass, and peaceful gardens make this cathedral a serene visit.

Tullie House Museum And Art Gallery

10 minutes' walk

Interactive exhibits on local history, fine art display, plus a café offering locally sourced food.

Cumbria's Museum of Military Life

17 minutes' walk

Insight into the military history of Cumbria through engaging exhibits and unique artifacts.

Gallery Number Three

8 minutes' walk

Local contemporary art exhibitions showcasing emerging and established artists in a vibrant space.

Bitts Park

11 minutes' walk

A scenic park ideal for picnics, walking trails, and children's play areas. Great for family relaxation.

Walby Farm Park

10 minutes' drive

Family-friendly farm park featuring animals, play areas, and adventure activities. Perfect for thrill-seekers.

Knoxwood Wildlife Rescue Centre

4 minutes' walk

Educational experiences with rescued wildlife, fostering awareness and appreciation for local fauna.

Wetherspoons

1 minute' walk

Casual pub dining with an extensive menu, popular for affordable meals and a lively atmosphere.

Home & Away

1 minute' walk

Comfortable dining spot known for hearty meals, including burgers and vegetarian options in a relaxed setting.

Shanghai Shanghai Oriental Buffet

3 minutes' walk

All-you-can-eat buffet featuring a wide range of Asian dishes, perfect for casual dining and family outings.

Vue Cinema

4 minutes' walk

Modern cinema showing latest blockbusters in a comfortable setting, perfect for a family night out.

The Lanes Shopping Centre

4 minutes' walk

Vibrant shopping hub with various stores, dining options, and casual entertainment for all ages.

Getting around the city

City Centre
Carlisle (Cumbria) 5 min · 400 m
Airports
Carlisle Lake District (CAX) 21 min · 13.8 km
Newcastle (NCL) 136 min · 90.5 km
Train
Carlisle Railway Station 3 min · 200 m
Bus
Bus stop 2 min · 100 m

Want to unlock exclusive early deals?

Access members-only prices today

Check Rates

Property information and rules

Check-in

from 14:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

All visitors are offered a full breakfast for a fee.

Pets

Pets are allowed on request.

Languages

English, Romanian, Lithuanian, Ukrainian

Number of floors:

Number of rooms:

Guest ratings and detailed reviews

Feedback about The County Hotel from previous guests about their experience.

Review summary

Based on recent reviews

The County Hotel enjoys a superb central location, making it easy to reach the train station and explore nearby shops, pubs, and restaurants. Many guests appreciate the spacious rooms, some of which have been recently renovated in a tasteful style and offer pleasant views of the Crescent. The complimentary parking is a significant advantage in the town center, and the breakfast is generally considered good. Some guests have noted occasional noise disturbances, particularly on weekends.

Show moreShow less

Review score

Based on 3229 verified reviews

6.6 /10

Nice

61 %

Recommend

Location

8.7/10

Staff

8.3/10

Paid Wi-Fi

6.5/10

Facilities

6.8/10

Pros

Perfect location

Helpful staff

Free parking

Great price

Convenient location

Cons

Small room

Noisy street

No hot water

based on 790 reviews

2.5/5

Guy from United Kingdom

Single

Single Room

3 nights in November 2025

Reviewed: January 23, 2026

8.5/10

central location, great value

friendly staff good breakfast clean room parking location

The staff were friendly. the breakfast was good and filling. my room was clean. parking exists right behind the building. It took a little looking around other private lots. the hotel has wifi, but connectivity varied sometimes.

the bath panel has chunks of enamel missing, making it look worn.

Service

9/10

staff were really friendly and helpful. nothing seemed to be a problem for them. i appreciate the helpful check-in and check-out processes. they gave great information too.

Facilities

8/10

the hotel offers free parking. finding a space can need some patience. overall, facilities meet basic needs.

Location

9/10

the hotel stands in a great central spot. many shops and eating places are nearby. i could walk to the train station in five minutes. this location made exploration easy.

Rooms

8/10

the rooms are updated each visit. the prices for rooms are fair for a city center. my room provided quiet and rest. everything i needed was there.

0 Helpful

Show less

joe from united kingdom

Single

single room

3 nights in November 2025

Reviewed: January 16, 2026

6/10

town center great location helpful staff good variety of foods sticky floor stains on the wall door locking

The location was great. It was very close to the town center. i found the staff to be very helpful throughout my stay. the breakfast offered a good variety of foods.

the bathroom floor felt a bit sticky to the touch. there were also some stains on the wall next to the bed. i didn't feel secure in my room because i wasn't in control of the doors locking from the inside

0 Helpful

rosie from united kingdom

Single

single room

3 nights in October 2025

Reviewed: January 08, 2026

9.0/10

convenient central stay

central location private parking friendly staff

i found the location convenient! it offered quick access to the train station. the availability of private parking added to the ease of my stay. the staff members were consistently friendly and helpful, and they were always eager to assist with any queries.

the walls were somewhat thin, so i could occasionally hear noises from neighboring rooms.

Service

9/10

the staff was always helpful, and they fulfilled requests promptly. i received assistance with directions and local information from the front desk, too. this made navigating the area much easier.

Rooms

8/10

my room included clean bedding and regularly changed towels. the ensuite bathroom offered essential amenities, and it was quite functional. i found the bed firm and comfortable, which supported restful sleep.

Dining

10/10

breakfast provided typically english options and it was generally sufficient. the dining area was clean, and it provided a relaxed atmosphere. the food was AMAZING!!! it provided the best fuel for my adventures.

0 Helpful

Connor from Ireland

Business traveller

Double Room

3 nights in November 2025

Reviewed: November 28, 2025

8.5/10

Convenient Stay with Central Location

helpful staff free parking central location

The location suited my needs well. I found the staff to be very helpful and friendly . The hotel also offers free parking , a definite plus.

The noise from a nearby nightclub was noticeable late into the night. This noise impacted sleep quality.

Service

9/10

The staff were helpful providing quick assistance at check-in and promptly addressing requests I had . They created a positive experience. I found them to be efficient and polite.

Location

8/10

The hotel is near the train station. This provides good accessibility to public transport. Several dining options are close, offering convenience. It is surrounded by different places.

Facilities

9/10

A lift operates to all floors. The hotel provides free parking for all guests, and the private car park adds security. The room includes an ensuite bathroom.

Dining

8/10

A traditional full English breakfast is available each morning. The breakfast includes multiple items. I noticed a range of options to suit different preferences.

0 Helpful

Show more reviews

FAQs

About The County Hotel

What are the check-in and check-out times at The County Hotel?

Check-in is from 14:00 and check-out is by 11:00.

What dining options are available at The County Hotel?

The hotel features The Gallerie Restaurant, which offers traditional and continental breakfasts as well as international cuisine in the evenings.

Are there any restaurants close to The County Hotel?

Nearby restaurants include Masala Bazaar, Bar Solo, Base Express, Wetherspoons, Griffin, Home & Away, Top Stop Takeaway, and Nando's, all located within 0.5 km.

What room amenities can guests expect at The County Hotel?

Rooms are equipped with free Wi-Fi, a flat-screen TV, tea and coffee making facilities, a work desk, and some offer views of King Henry VIII's Citadel.

What are some notable attractions near The County Hotel?

Attractions like Carlisle Castle and Knoxwood Wildlife Rescue Centre are within a 5-minute walk, while the Eden and Stoneyholme golf courses are within a 10-minute walk.

Does The County Hotel offer any business services?

The hotel provides meeting rooms capable of accommodating up to 120 delegates.